MentorTech Ventures | Early Stage Venture Capital Fund

Posted December, 2008

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    Posted by Shawn LI, Dec 17, 2008
    Forget the Yellow Pages. Try these nifty online services instead.

    Many small businesses rely heavily on the love of local customers, and the Internet continues to make reaching them easier and cheaper than ever.

    For entrepreneurs who would rather not shell out (or simply can't afford) as much as $1,000 for an old-fashioned ad in the Yellow Pages, there are now a host of flexible, affordable alternatives for wrangling the locals--and even calculating the return on those marketing efforts.

    "In the current economic climate, business owners have a real desire for accountability," says Court Cunningham, chief executive of Yodle, a Manhattan-based marketing and advertising company that specializes in local advertising for small businesses in major cities across the country.

    Launched in late 2004, Yodle orchestrates advertising for its customers online, where three-quarters of Americans go to find information about local businesses, according to the company's own research. That's a problem, says Cunningham, as many small businesses still don't have Web sites--or if they do, they're not terribly sophisticated.

    Yodle builds Web sites, improves search engine optimization (to help small businesses climb in the search rankings) and lists companies on 15 online directories. Next year, the company plans to expand its directory placement to 50 directories.

    Yodle's payment plan works like a calling card. After a $447 initial fee, business owners set aside anywhere from $900 to $5,000 per month in an account to be drawn down as the clicks accumulate.

    Yodle also tracks the clicks so customers can estimate a reasonable return on investment. According to Cunningham, Yodle's customers average $7 in revenue for every dollar spent on advertising through Yodle.

    "I used to sit around and wait for the phone to ring," says Jeff Whittington, owner of About Grout, a tile-laying business based in Kirkland, Wash. Whittington used to spend between $300 and $700 per month on Yellow Pages ads, without much success. After signing up with Yodle last August, "now I'm busy all the time," he says.

    If you think Yodle is out of your price range, there are plenty of even more affordable, Web- and phone-based, local advertising services out there. Google (nasdaq: GOOG - news - people ) and Yahoo! (nasdaq: YHOO - news - people ) offer them, as do a host of smaller players.

    Take 1-800-FREE411. Instead if paying $1.50 to a mobile service provider for each directory-assistance call, customers dial 1-800-Free411 (1-800-373-3411) and connect directly to the business of their choice. Callers can specify the name of a business, or just canvass a category in that location (say, "Melanie's Chocolate Shop in Manhattan," or just "candy store, Manhattan.") The catch: Customers must endure a brief advertisement for a 1-800-Free411 advertiser in the chosen category and location.

    The model--common among the new crop of local ad providers--is performance-based. Businesses join the database free of charge but pay for each call received through the service. Each lead generated by that opening ad costs the participating company between $2 and $7 per call, depending on the type of business.

    Yelp is another option. It lists the names, addresses and phone numbers for companies across the U.S. for free online; small business owners can also add information about products, services and special offers. Customers then rate the businesses from zero to five stars. If a company merits a 3.5 or higher, it receives an invitation from Yelp to participate in a premium service program, in which it has the privilege of paying for placement in the top of the search stack on Yelp's site. Premium service costs between $150 and $1,000 per month, depending on the type of business and amount of advertising you buy.

    Local.com (nasdaq: LOCM - news - people ) also lists businesses by name, address and phone number. It has syndication agreements with search engines like Google and Yahoo, and it also partners with other directories like Superpages.com and Yelp to exchange information and customer reviews.

    For a fee, companies can enhance their listings with more in-depth descriptions of products and services, as well as receive premium placement in Local.com's search function. Better yet, Local.com confers with local Better Business Bureaus to ensure that businesses are in good standing. Premium service runs between $50 and $200 per month, depending on the number of search categories and locations. For instance, you might pay the base fee to appear in a search for "chocolatier, Manhattan," but more for the broader "candy shop, New York City."

    Ask.com's sponsored advertising program is more like placing an ad in a newspaper than in a phone book. Choose a title--"Buy shoes today!"--including a short description of what you are selling and a link to your Web site. The best keywords go to the highest bidders.

    Ask.com also tracks the leads that come from its site, so you know what you're paying for. Companies can run their ads for as long as they like (turning them off and on at will) and change keywords on the fly--all in real time. Ask.com also syndicates the ads throughout other sites in its network.

    The base rate for any ad is 5 cents per click; the higher the demand for selected keywords, the more you pay per click. The network average is about 20 cents per click. In an economic climate where every sale is precious, that's not too dear a price to pay.

    By Melanie Lindner
    Published 17 December 2008 - 0 comments (View/Post Comments)    Bookmark and Share
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    Posted by Shawn LI, Dec 14, 2008
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    Published 14 December 2008 - 0 comments (View/Post Comments)    Bookmark and Share
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    Posted by Shawn LI, Dec 12, 2008
    DMNews gathered the best and brightest ‘whiz-kids' in the industry to present its first-ever “30 under 30” list -- thirty finalists that were judged on their proven ability to lead teams, initiate change and growth, drive measurable results for companies or clients and deliver fresh insight into the marketing challenges in the direct, database and interactive marketing industry. Topping the list? Jeff Arbour, SVP, North America, the Hyperfactory.

    Nathaniel Stevens, founder, Yodle, 25

    In 2004, when Nathaniel Stevens was attending Wharton Business School at the University of Pennsylvania, he noticed an opportunity for a lead generation business in local online marketing. While working as a summer intern at his father's auto dealership in Connecticut, he realized that buying search keywords didn't necessarily translate into inbound phone calls. Eventually, he dropped out of Wharton to explore this gap.

    Stevens came up with a system to use a unique bidding algorithm to calculate customers' online search behavior to hone a company's online advertising campaigns. The resulting company was Yodle, which uses the technology to drive new leads by phone to local small businesses through unique, and therefore trackable, phone numbers.

    Headquartered in New York, Yodle now has offices in Boston, Atlanta and Charlotte, and has a presence in 25 major cities. In the first quarter of 2008, Yodle posted a 700% year-over-year growth rate and the firm now has more than 1,000 clients.

    “Nathaniel is a natural-born innovator, and we are all very proud of this well-deserved honor,” said Mike DeLuca, SVP of sales and marketing for Yodle, “It's amazing how far Yodle has come – from an idea he had in 2004.”
    Published 12 December 2008 - 0 comments (View/Post Comments)    Bookmark and Share
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    Posted by Shawn LI, Dec 01, 2008

    Funding Penn’s IT Entrepreneurs

    Class of ’78, ’88, ’02, ’08  | The entrepreneurial urge has long been an integral part of Penn’s identity. Medical professors tinker in their laboratories, searching for elusive molecules and hoping to patent new discoveries. MBA students form management teams to launch new businesses. Engineering undergraduates huddle around computers in their dorm rooms, designing Websites that, by processing information technology in a unique way, may one day generate enough Web traffic to debut as publicly traded companies.

    At the center of this creative vortex are Michael Aronson W’78 and Boris Kalandar WG’88, whose venture-capital firm, MentorTech Ventures, provides financing to information-technology and life-sciences companies with Penn connections—faculty, students, or alumni. Since 2005, they have invested in 16 companies, and continue to scour entrepreneur and design competitions for the next big thing.

    “It’s somewhat hard to quantify what we look for in a startup—it’s more art than science, at least to us,” says Aronson, MentorTech’s managing director and a former senior lecturer in the management department at Wharton. “We know it when we see it, having known so many Penn people over the years.”

    Last summer Aronson hired Brett Topche W’02 to help manage the portfolio of MentorTech’s first fund and assist in raising and investing additional funds. Topche had worked in private equity and venture capital before meeting Aronson through the Wharton Private Equity Network, which holds a number of events every year.

    Having learned about venture capital in Venture Capital and Private Equity Finance (a class taught by former Wharton professor Andrew Metrick), Topche gained valuable experience meeting with different clients, analyzing proposals, and structuring financing deals.

    “For me it’s all about working with the entrepreneurs,” says Topche. “They are generally very qualified and can get a job at a big company wherever they want. Instead, they dedicate their time and money to chase this idea. If you can’t get excited about working with a group of people who are that passionate, then you should probably check your pulse.”

    As venture capitalists, Aronson and Kalandar cull funding from a vast network of friends, former students, and business associates to distribute across an array of start-up businesses. They have invested in companies ranging from Diapers.com (one of the fastest growing internet retailers in the United States) to First Flavor (a marketing company that takes the same form of dissolvable strips used by Listerine and makes them taste like just about anything).

    They meet these entrepreneurs in a wide range of places. Topche and newly hired analyst Jordan Leef W’08, for example, meet with professors in their offices and with students at such campus activities as the Wharton Venture Initiation Program. Aronson has even more entrees: He judges and sponsors the Wharton Business Plan competition, supports initiatives at the Wharton Entrepreneurship Center, and participates in mentoring programs at the Weiss Tech House and the engineering school’s PennVention competition. MentorTech also receives referrals from the Wharton Alumni Venture Capital Network, among other places.

    Topche and the other portfolio managers at MentorTech spend a lot of time with potential clients, learning how they think about the world—and how they might deal with future obstacles.

    “When I’m looking at the financial projections for a company, the one thing I know for certain is that they’re wrong,” says Topche. “Maybe the market changes; maybe a new competitor will appear; maybe there will be a regulatory change. The ability of the management team to adapt to that change in their environment by adjusting their product or doing something different strategically is almost always the determining factor in the success of that company. These are things that you have to get comfortable with before you write a check.”

    MentorTech also enjoys a close relationship with Penn’s Center for Technology Transfer (CTT), which formalizes the process for bringing out new technologies that have the potential to succeed in the marketplace. The CTT helps professors to create companies around patents, or license and commercialize them. The University owns the patents, though its professors and departments get compensated if their technologies do well.

    “When we talk to an engineering or medical professor, we usually have to do a lot more educating about how deals are structured and what market terms are for venture investors, and about how you build a business that is fundable by professional venture funds,” explains Aronson. “Typically we find the esteemed professors to be very willing to admit their lack of relative knowledge in this area, and we have been able to establish a nice dialogue.”

    Topche spends much of his time searching for Internet companies started by undergraduates. One example is Yodle, an Internet firm that helps local small businesses create a Web presence for their stores and attract neighborhood customers through the Web; it was started in a Penn dorm room by Nathanial Stevens W’05 with the help of a handful of venture funds and has since expanded to New York, Washington, and Boston. PayQuik, founded and headed by David Noteware WG’99 and Bhairav Trivedi WG’99, was sold to CITI for $40 million this past January, bringing MentorTech’s investors a healthy return on their investment.

    “We generally prefer to work with founders to build value to the next round of financing rather than argue about our ownership percentage up front,” says Aronson. “It is very important to discuss with the founders how many years they are willing to work at their company and what their expectation is about a successful exit. Sitting here in Philadelphia, we aren’t going to create any billionaires, but we can and have allowed founders to afford a very nice lifestyle and have a great deal of financial freedom while generating excellent returns to our investors.”

    The company’s current fund, MentorTech II, is making investments through 2010 in more than 50 companies they are tracking, all of which have some kind of Penn connection.

    “These managers are so passionate about the ideas they’re generating and the work that they’re doing,” Topche says. “You know they’re going to follow through on their plans. Whether or not they succeed, only time will tell.”

    —Aaron Short C’03

    Published 01 December 2008 - 0 comments (View/Post Comments)    Bookmark and Share